We have specialist knowledge regarding organisational development employing cutting-edge practices rooted in behavioural science, organisational psychology and leadership studies. We can work with you to improve the social and cultural dynamics of your catering team members to enable cultural change at the level of the individual, group and whole organisation. We have studied human behaviour and service attitudes with organisations such as the Disney Institute in Orlando and the Schindlerhof EFQM multiple award-winning hotel in Nuremberg. We regularly teach at leading business schools such as the University of Glasgow and St Andrews on leadership and change management topics . We have also conducted research programmes that aimed to improve on organisational culture, and published on the subject of organisational transformation. We are qualified group trainers and NLP practitioners. We can work with you to develop improvement programmes which target:
